Is figure HELOC a good lender?

Figure HELOC reviews are mixed. The lender has a 1.58 out of 5-star rating based on 52 customer reviews on the Better Business Bureau (BBB) website. Figure isn’t BBB-accredited, but it does have an A+ BBB rating. The lender’s ratings on Trustpilot are much more positive, with a 4.3-star rating based on 2,175 customer reviews.

Does figure offer a mortgage or refinancing?

Most complaints were related to trouble with the payment process. The company gave a timely response to all complaints, closing eight complaints with explanations and one with monetary relief. The only type of home loan option from Figure is a home equity line of credit. Figure does not offer purchase mortgages or refinancing.

What type of home loan options does figure offer?

The only type of home loan option from Figure is a home equity line of credit. Figure does not offer purchase mortgages or refinancing. Figure specializes in home equity lines of credit from $15,000 to $400,000, with terms ranging from five to 30 years. The loan process takes place online, and there is phone support available.